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OnFika support

How can we help?

Find your way around OnFika, from your first booking to your business workspace.

How do I open my business workspace?

Choose Log in and sign in with your OnFika account. New business owners can register and complete setup before publishing their booking page. Your role determines which tools you can access.

How do customers book an appointment?

Find a business on the marketplace or open its booking link. Select a service, professional and available time, then enter your details. Follow any payment instructions and check the final confirmation before your visit.

Where can I manage my team?

Open Staff in your business workspace to manage staff profiles, assigned services and availability. Account access and permissions are managed separately through business members.

How do payments work?

Payment collection depends on the provider configured for your business and country. Your team can track payments and balances against appointments. Confirm available methods and provider setup before offering online payment to clients.

How do I change my calendar view?

In the Calendar screen, switch between Day and Week. Use the arrows to move between dates, Today to return to the current date, and select an appointment to see its details.

Can I reset my password?

If you cannot sign in, contact OnFika support using the contact page. Include your account email and a description of the problem, but never send your password.

Need more help? Contact us